Once your appointment is scheduled, you’ll receive a secure appointment link in your patient portal, set up during scheduling.
Logging in 10 minutes early can ease any worries about connecting to a session, especially if you’re new to Telehealth.
Telehealth therapy is similar to a video call with friends or family using Zoom or FaceTime—but with a professional, on a secure platform designed to protect your privacy.
Your First Few Sessions
In our initial sessions, we’ll work together to identify your strengths, support systems, and areas where you want to see growth. We’ll discuss treatment modalities and determine the frequency of sessions that best align with your needs and goals.
What to Expect in Therapy
After Your Appointment is Set
Once your appointment is scheduled, you’ll receive a secure appointment link in your patient portal, set up during scheduling.
Logging in 10 minutes early can ease any worries about connecting to a session, especially if you’re new to Telehealth.
Telehealth therapy is similar to a video call with friends or family using Zoom or FaceTime—but with a professional, on a secure platform designed to protect your privacy.
Your First Few Sessions
In our initial sessions, we’ll work together to identify your strengths, support systems, and areas where you want to see growth. We’ll discuss treatment modalities and determine the frequency of sessions that best align with your needs and goals.
Schedule Today
At Mosaic Hope Therapy, healing happens in layers—building emotional resilience, meaningful connections, and lasting change, piece by piece.
Schedule Today
At Mosaic Hope Therapy, healing happens in layers—building emotional resilience, meaningful connections, and lasting change, piece by piece.
What a Typical Session Looks Like
Sessions are approximately 50 minutes long and follow a structured but flexible format:
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Check-in on symptoms and circumstances since our last session.
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Review any tasks or skills you planned to work on between sessions.
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Focus on a key topic for the session, tailored to your goals.
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Wrap up with a practical skill or takeaway to practice before your next appointment.
At the end of each session, we’ll also identify a "hooray moment"—a positive reflection or skill to recall on difficult days, reinforcing progress and resilience.
About Telehealth
Mosaic Hope Therapy is a telehealth-only practice, offering therapy sessions from the comfort and privacy of your own space. Telehealth allows flexibility, accessibility, and continuity of care without the need for travel.
HIPAA-compliant
Sessions take place via a secure, HIPAA-compliant video platform, ensuring confidentiality. You’ll receive an appointment link in your patient portal upon scheduling.
What do I need for a Telehealth session?
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A stable internet connection.
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A device with a camera and microphone (computer, tablet, or phone).
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A quiet, private space where you feel comfortable.
Is Telehealth effective for therapy?
Absolutely! Research shows telehealth is just as effective as in-person therapy for many mental health concerns, including anxiety, OCD, ADHD, and BPD. Many clients appreciate the convenience and accessibility of virtual sessions.
Does insurance cover Telehealth therapy?
Coverage varies by provider and plan. It’s best to check with your insurance company to confirm Telehealth benefits. We can provide documentation for reimbursement if needed.
What if I need to reschedule?
Rescheduling is simple—you can adjust your appointment directly through your patient portal or reach out via email. While phone-based sessions are an option if technical issues arise, insurance does not reimburse phone sessions, so video sessions remain the standard for Telehealth therapy.
What if I have technical issues?
Logging in 10 minutes early can help troubleshoot connection concerns. If issues arise, we can discuss alternative solutions, such as rescheduling or switching platforms if needed.
Have more questions?
Feel free to contact our office. We're happy to help.
Contact
Hours
Mon - Fri: 9:00 am - 5:00 pm
Evening hours
Wed & Thur: 5:00 pm - 7:00 pm
Locations
Remote Telehealth (video sessions)
Lancaster, PA
Lebanon, PA
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